From procurement to commissioning to long-term maintenance.
Empower IT and our service partner Spark Power keep your energy storage investment performing at its peak, year after year.
Your Investment Deserves More Than a Handoff
Deploying a battery energy storage system is a significant capital decision. But too often, the relationship between buyer and vendor ends at delivery. Equipment arrives on-site, and suddenly your team is responsible for commissioning, monitoring, and maintaining technology that directly impacts your bottom line—without the specialized expertise to do it confidently.
Empower IT believes that procurement is just the starting line. That’s why we’ve partnered with Spark Power, the leading independent provider of end-to-end electrical and renewable asset services across North America; to deliver a full lifecycle service model that protects your investment from day one through year twenty-five and beyond.
When you work with Empower IT, you’re not just buying hardware. You’re gaining a dedicated team that walks with you through every phase of your energy storage journey:
For the CFO, downtime is a direct hit to the bottom line—erasing months of savings through lost revenue and peak-shaving penalties. Our lifecycle approach eliminates this risk: proactive maintenance extends asset life, and remote monitoring stops small issues from becoming outages. When failures occur, you have one point of accountability, not a list of warranty fine print.
Spark Power brings 100+ MWh of project experience and OEM accreditation for leaders like Tesla, Sungrow, and Samsung. Combined with Empower IT’s expertise in LFP and solid-state tech, we support industries where continuity is non-negotiable—from healthcare to data centers.
Does servicing affect my manufacturer’s warranty?
No—it protects it. Spark Power is an accredited maintenance provider for most major BESS OEMs. Their maintenance programs are designed to meet or exceed manufacturer specifications, which helps ensure your warranty remains intact. In fact, neglecting scheduled maintenance is one of the most common reasons warranties are voided, making professional servicing a smart financial safeguard.
How long does installation and commissioning typically take?
Timelines vary based on system size, site conditions, and grid interconnection requirements. Residential and small commercial systems can often be commissioned in a matter of days. Larger C&I and utility-scale deployments follow a phased project plan developed during the engineering stage. Spark Power’s distributed branch model across North America means technicians can mobilize to your site quickly, reducing lead times and accelerating time-to-value.
What battery technologies do you support?
Empower IT procures and services a broad range of energy storage technologies including lithium iron phosphate (LFP), traditional lithium-ion, and next-generation solid-state storage platforms from our manufacturing partners. Our product portfolio spans residential-scale systems through multi-megawatt utility and C&I deployments, so we match the right technology to your specific operational and financial requirements.
What happens if my system goes down outside of business hours?
Spark Power operates a 24/7 emergency response network. In the event of a system failure or power emergency, their technicians coordinate rapid on-site response to control damage, restore operations, and minimize lost revenue. You’re never left waiting for Monday morning.
How does preventative maintenance reduce my total cost of ownership?
Unplanned downtime is the single biggest threat to your BESS return on investment. A well-maintained system avoids costly emergency repairs, preserves OEM warranty coverage, and extends usable asset life. Scheduled inspections, thermographic scanning, and real-time monitoring catch small issues before they compound into major failures—protecting both uptime and the revenue your system generates through peak shaving, demand response, and energy arbitrage.
Can you service battery systems that weren’t purchased through Empower IT?
Yes. Through Spark Power’s OEM-accredited maintenance capabilities, we can provide servicing for most major BESS brands and technologies. Whether you need preventative maintenance, emergency support, or ongoing monitoring for an existing system, we can build a service plan around your current installation.
Who is Spark Power and why did Empower IT choose them as a service partner?
Spark Power is a leading independent provider of end-to-end electrical and renewable asset services in North America, with branches nationwide for rapid mobilization. They bring over 100 MWh of BESS projects and hold accredited maintenance credentials for major OEMs including Tesla, Sungrow, Schneider, Eaton, and Powin. We chose Spark Power because their “Pole-to-Product” capabilities mirror our commitment to full lifecycle support—not just selling equipment, but standing behind it.
What does Empower IT’s battery servicing include?
Our servicing covers the full lifecycle of your battery energy storage system: engineering and design consultation, equipment procurement, professional installation and commissioning, real-time network monitoring, scheduled preventative maintenance, and 24/7 emergency support. We handle it all through our partnership with Spark Power so you have a single point of accountability.